---
title: "Questions about BackHug: how it feels, what makes it different etc. | Help Center"
description: Discover how BackHug is different from other therapy devices and what to expect when you use the device
---

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1. [Help Center](https://faq.mybackhug.com/)
2. [Questions about BackHug: how it feels, what makes it different etc.](https://faq.mybackhug.com/questions-about-backhug-how-it-feels-what-makes-it-different-etc)

# Questions about BackHug: how it feels, what makes it different etc.

 Discover how BackHug is different from other therapy devices and what to expect when you use the device

- [Where did the idea of BackHug come from?](https://faq.mybackhug.com/where-did-the-idea-of-backhug-come-from)
- [What benefits can I expect?](https://faq.mybackhug.com/what-benefits-can-i-expect)
- [Is BackHug a medical device?](https://faq.mybackhug.com/is-it-a-medical-device)
- [Does BackHug treat your shoulders?](https://faq.mybackhug.com/does-backhug-treat-your-shoulders)

## What's it like?

- [What does BackHug feel like?](https://faq.mybackhug.com/what-does-it-feel-like)
- [Is it painful?](https://faq.mybackhug.com/is-it-painful)
- [Does BackHug heat up during a session?](https://faq.mybackhug.com/does-the-backhug-heat-up-during-the-session)
- [How much noise does BackHug make?](https://faq.mybackhug.com/how-much-noise-does-backhug-make)
- [How does BackHug help with tight shoulders when the robotic fingers don’t touch the trapezius muscles at all?](https://faq.mybackhug.com/how-does-backhug-help-with-tight-trapezius-muscles-when-the-robotic-fingers-dont-touch-the-trapezius-muscles-at-all)

## What's different about BackHug therapy?

- [Does BackHug replace manual therapy?](https://faq.mybackhug.com/does-backhug-replace-manual-massage)
- [How is BackHug different from other therapy devices (like airport or shopping centre massage chairs)?](https://faq.mybackhug.com/how-is-backhug-different-from-other-massage-devices-like-airport-or-shopping-centre-massage-chairs)

- [Questions about BackHug: how it feels, what makes it different etc.](https://faq.mybackhug.com/questions-about-backhug-how-it-feels-what-makes-it-different-etc#main-content)

    - [What's it like?](https://faq.mybackhug.com/questions-about-backhug-how-it-feels-what-makes-it-different-etc#whats-it-like)
    - [What's different about BackHug therapy?](https://faq.mybackhug.com/questions-about-backhug-how-it-feels-what-makes-it-different-etc#whats-different-about-backhug-therapy)
- [Getting Started with BackHug and Best Practices](https://faq.mybackhug.com/getting-started-with-backhug-and-best-practices#main-content)

    - [Getting started with BackHug](https://faq.mybackhug.com/getting-started-with-backhug-and-best-practices#getting-started-with-backhug)
    - [Best Practices](https://faq.mybackhug.com/getting-started-with-backhug-and-best-practices#best-practices)
- [BackHug App: Technical Support and Troubleshooting](https://faq.mybackhug.com/backhug-app-technical-support-and-troubleshooting)
- [BackHug for Clinics / Gyms / Offices (and other shared locations)](https://faq.mybackhug.com/backhug-for-clinics-gyms-offices-and-other-shared-locations)
- [Health, Safety and Legal](https://faq.mybackhug.com/health-safety-and-legal)
- [Private use](https://faq.mybackhug.com/private-use)

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