---
title: How do I integrate BackHug with the Mindbody platform?
description: This guide explains how to synchronize booking information between Mindbody and the BackHug Web app. Partners or Pacla admins must create a Company on the BackHug web app and manually map correspondin
---

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# How do I integrate BackHug with the Mindbody platform?

#### Overview

This guide explains how to synchronize booking information between Mindbody and the BackHug Web app. Partners or Pacla admins must create a Company on the BackHug web app and manually map corresponding elements between both platforms.

#### Key Mapping Relationships

- **Company** on BackHug = **Site ID** on Mindbody
- **Location** on BackHug = **Location** on Mindbody
- **Device** on BackHug = **Staff** on Mindbody (with "BackHug" prefix)

### 1. Mapping Company

A company on the BackHug web app corresponds to a Site ID on Mindbody.

- When creating or editing a Company on the BackHug web app, enter the Mindbody Site ID in the designated field.

 

![Mind1](https://faq.mybackhug.com/hs-fs/hubfs/Knowledge%20Base%20Imagery/Mindbody/Mind1.png?width=688&height=146&name=Mind1.png)

 

![MInd2](https://faq.mybackhug.com/hs-fs/hubfs/Knowledge%20Base%20Imagery/Mindbody/MInd2.png?width=688&height=348&name=MInd2.png)

 

 

### 2. Mapping Location

After mapping the Company to the Site ID:

- When creating or editing a Location on the BackHug web app, use the "Mindbody location" dropdown field.
- Select the corresponding Mindbody location from the dropdown list to link locations between platforms.

**Note:** Only the Location IDs are mapped between the platforms. If location details (address, etc.) change on either platform, they must be manually updated on the other platform as well.

 

![MInd4](https://faq.mybackhug.com/hs-fs/hubfs/Knowledge%20Base%20Imagery/Mindbody/MInd4.png?width=688&height=368&name=MInd4.png)

![MInd5](https://faq.mybackhug.com/hs-fs/hubfs/Knowledge%20Base%20Imagery/Mindbody/MInd5.png?width=688&height=371&name=MInd5.png)

### 3. Mapping Device

After creating a Location:

- Add Devices to the Location on the BackHug web app.
- Each Device on BackHug corresponds to a Staff on Mindbody.
- When creating Staff on Mindbody, use the prefix "BackHug" in the name (e.g., "BackHug Device1").
- When linking a Device to Staff, the BackHug system will only display Staff with the "BackHug" prefix in the dropdown.

 

 

![MInd6](https://faq.mybackhug.com/hs-fs/hubfs/Knowledge%20Base%20Imagery/Mindbody/MInd6.png?width=688&height=264&name=MInd6.png)

 

![MInd7](https://faq.mybackhug.com/hs-fs/hubfs/Knowledge%20Base%20Imagery/Mindbody/MInd7.png?width=688&height=371&name=MInd7.png)

By completing these mapping steps, booking information will synchronize between Mindbody and the BackHug web app.

- [Questions about BackHug: how it feels, what makes it different etc.](https://faq.mybackhug.com/questions-about-backhug-how-it-feels-what-makes-it-different-etc?hsLang=en#main-content)

    - [What's it like?](https://faq.mybackhug.com/questions-about-backhug-how-it-feels-what-makes-it-different-etc?hsLang=en#whats-it-like)
    - [What's different about BackHug therapy?](https://faq.mybackhug.com/questions-about-backhug-how-it-feels-what-makes-it-different-etc?hsLang=en#whats-different-about-backhug-therapy)
- [Getting Started with BackHug and Best Practices](https://faq.mybackhug.com/getting-started-with-backhug-and-best-practices?hsLang=en#main-content)

    - [Getting started with BackHug](https://faq.mybackhug.com/getting-started-with-backhug-and-best-practices?hsLang=en#getting-started-with-backhug)
    - [Best Practices](https://faq.mybackhug.com/getting-started-with-backhug-and-best-practices?hsLang=en#best-practices)
- [BackHug App: Technical Support and Troubleshooting](https://faq.mybackhug.com/backhug-app-technical-support-and-troubleshooting?hsLang=en)
- [BackHug for Clinics / Gyms / Offices (and other shared locations)](https://faq.mybackhug.com/backhug-for-clinics-gyms-offices-and-other-shared-locations?hsLang=en)
- [Health, Safety and Legal](https://faq.mybackhug.com/health-safety-and-legal?hsLang=en)
- [Private use](https://faq.mybackhug.com/private-use?hsLang=en)

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