How do I create my Management Portal Account?

The BackHug team will share a link with you via email before your BackHug delivery. This link will take you to an account registration page: 

1. Account Registration & Sign-In

• Register with your email address or use Google, Facebook, or Apple credentials.

• If you already have a BackHug user account, sign in with those same details.

2. Company Overview

• After signing in, you’ll see your company’s dashboard showing basic company information, administrators, and locations.

• From here, you can:

  • View and update your company’s details.

  • Invite administrators by entering their email addresses; they’ll receive an invite to join your company’s admin team.

  • Access and manage all locations associated with your company.

3. Viewing & Managing Locations

• All of your company’s locations are listed in one place.

• For each location, you can:

  • View or update location-specific information.

  • Set default opening hours and break periods (these hours determine when customers can book sessions).

4. Additional Features

• Other parts of the Management Portal are covered during your Onboarding Call with the BackHug Team.