1. Help Center
  2. BackHug for Clinics (and other shared locations)

How to create a Partner Account

BackHug team will share a link with you via email ahead of your BackHug delivery. This link will take you to the registration page: 

Once you're on this page, please follow these steps:

Landscape Image Template

1. Enter Your Email Address:

- Type the email address you want to use to manage BackHug in the box. If you already have a BackHug user account with this email, please use your login details.

Landscape Image Template (1)
2.  Register an Account:

- You can also register using Google, Facebook, or Apple

Landscape Image Template (2) 

3. Enter Required Information:

- After registering, you'll be directed to a page where you need to fill in some required information.

Landscape Image Template (3)

4. Sign in to your account: 

- Once you've filled in all required information, you'll be prompted to sign into your account.

Landscape Image Template (4)

This is what the home page of your account will look like once you've signed in: 

Landscape Image Template (5)

How to set up your location(s): 

 

1.  On the homepage, scroll down to locate the "Add New Location" button, as shown below.

Landscape Image Template (6)

2.  By clicking "Add New Location", a pop-up will appear, prompting you to enter the required information for your current location.

Landscape Image Template (7)

3. First, enter the name of the location, the address and the currency. 

Landscape Image Template (8)

4. Next, you'll need to set the cost for each session duration. The figures shown below serve as examples. 

Landscape Image Template (9)

5. Once you've completed that step, please upload an image of your location. This image will be visible to users on the BackHug app. We recommend adding a photo of your building's exterior.

Landscape Image Template (10)

6. The final step in setting up your location is to set the opening hours. These hours determine when users can book sessions at your location.

Landscape Image Template (11)

7. Click "Confirm" and you're all set!

Landscape Image Template (12)