How to turn your mobile/tablet into a BackHug handset (controller)

Your location can provide a dedicated handset (mobile or tablet) next to the BackHug device to enhance user experience. This handset acts as a convenient controller, allowing you to easily manage your BackHug sessions.

For BackHug Partners (Hosts): Turning Your Device into a Handset

As a BackHug partner, you have the flexibility to transform your own mobile device or tablet into a dedicated handset (controller) for your BackHug device. This allows your customers to manage sessions seamlessly.

How to Enable Handset Mode:

Log in to the BackHug User App: Open the BackHug user app and log in using your partner/admin account credentials.
Access the "More" Options: In the app's footer (bottom right corner), you'll find a "More" button. Tap on it.
Select "Switch to Handset Mode": From the available options, choose "Switch to Handset Mode." (this option is only visible if you logged in with your partner/admin account)
Pair Your Device: Follow the on-screen instructions to pair your device with the BackHug device.
Your Device is Now a Handset: Once paired, your device will function as a dedicated handset, allowing users to start sessions or check-in for bookings.

What Can You Do with the Handset:?

The handset's functionality varies depending on the setup of the location that is hosting BackHug:

- Free of charge or locations that don't allow bookings:
  - If the location offers free BackHug sessions or doesn't allow pre-booking, you can use the handset to immediately start a session. Simply follow the on-screen instructions to begin your BackHug experience.
- Paid Locations:
  - If the location requires payment, the handset will primarily be used for check-in. When you arrive for your scheduled session, use the handset to check-in for your booking and start the session on the BackHug device.
To learn more about the check-in, click here.