How do I turn my mobile/tablet into a BackHug handset (controller)?

Your location can provide a dedicated handset (mobile or tablet) next to the BackHug device to enhance user experience. This handset acts as a convenient controller, allowing you to easily manage your BackHug sessions.

For BackHug Partners (Hosts): Turning Your Device into a Handset

As a BackHug partner, you have the flexibility to transform your own mobile device or tablet into a dedicated handset (controller) for your BackHug device. This allows your customers to manage sessions seamlessly.

How to Enable Handset Mode:

1. Log in to the BackHug User App: Open the BackHug user app and log in using your partner/admin account credentials.
2. Access the "More" Options: In the app's footer (bottom right corner), you'll find a "More" button. Tap on it.
3. Select "Switch to Handset Mode": From the available options, choose "Switch to Handset Mode." (this option is only visible if you logged in with your admin account)
   
4. Pair Your Device: Follow the on-screen instructions to pair your device with the BackHug device.
   
   
5. Your Device is Now a Handset: Once paired, your device will function as a dedicated handset, allowing users to start sessions or check-in for bookings.

What Can You Do with the Handset:?

The handset's functionality varies depending on the setup of the location:

• • Free of charge or locations that don't allow bookings:
    
    • If the location offers free BackHug sessions or doesn't allow pre-booking, you can use the handset to immediately start a session. Simply follow the on-screen instructions to begin your BackHug experience.
  • Paid Locations:
    
    
    • If the location requires payment, the handset will primarily be used for check-in. When you arrive for your scheduled session, use the handset to check-in for your booking and start the session on the BackHug device.