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Questions about BackHug: how it feels and what makes it special.
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How do I use BackHug? Getting started, top tips etc.
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Is BackHug safe to use if...?
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BackHug App: Technical Support and Troubleshooting
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BackHug for Home Use (UK only)
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BackHug for Employers
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BackHug for Clinics (and other shared locations)
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Health, Safety and Legal
Cancellation policy
How to cancel your BackHug booking
You can cancel your booking at any time.
Remember that you can also reschedule your session instead of cancelling it.
Refund Policy
You can cancel your booking up to 24 hours before your check-in time. After that, a full charge will apply.